SOP Model Based on Employment Instruction from EMI Results to Improve the Satisfaction of Higher Education Service . Asian Education Studies, [S. l.], v. 3, n. 1, p. p1, 2018. DOI: 10.20849/aes.v3i1.299. Disponível em: https://journal.chapjulypress.org/index.php/aes/article/view/1844. Acesso em: 7 mar. 2026.